Service Agreement
Appendix 1 - Technical Specifications
Appendix 2 - Delivery-Receipt Protocol
Appendix 3 - Written-Report for Acceptance on the Premises
Appendix 4 - Acceptance Sheet
Appendix 5 - Notification Message
Appendix 6 - Customer Locations
Appendix 7 - Euroweb SLA
Appendix 8 - Notification
Appendix 9 - Intervention Minutes
